| Frequently Asked Questions on Ski/Snowboard Rentals

We have the best reservation agents waiting to answer your questions by phone or email. Just use the email link at the top of each page or feel free to call us at 1.866.949.9249. Help is just a quick note or call away!

FAQ

Q: How do you know what I need? A: All the information we need is in your reservation form. And all the gear you need is in the van that arrives for your fitting. Our highly skilled technicians put everything together for you.

Q: What if the equipment doesn't fit? A: Our delivery vans are stocked with all the sizes and models to guarantee a perfect fit.

Q: What if there is a problem with my equipment when I'm on the mountain? A: We're a phone call away - 1.866.949.9249 or 970.949.9248 and we'll meet you at any Vail or Beaver Creek base area or your lodging. We'll square things away for you right there - so you spend time on the mountain and not in our shop.

Q: Can you deliver equipment late at night or early in the morning? A: Absolutely! We're available when all the other ski shops are closed. With our extended hours of operation and flexible fitting program, your schedule is ours. Usually, we dispatch the ski technician within minutes of your call.

Q: What kind of ski and snowboard equipment can I rent from you? A: We offer the best equipment - in the widest range of sizes - possible. Ski Magazine Buyer's Guide, for example, awarded a "Gold Medal" for our top-of-the-line skis. We ensure that you have the best ski or snowboard experience.